Indisponibilité de service - Région SecNumCloud

Incident Report for LockSelf

Resolved

This incident has been resolved.

Posted Jun 25, 2026 - 17:10 CEST

Monitoring

We are pleased to inform you that all customers on the SecNumCloud region have been successfully switched back to their production instances. Our teams are actively monitoring the situation to ensure full stability.

You can follow Outscale's incident status here: https://status.outscale.com

We will provide a new update as soon as the situation evolves. Thank you for your continued patience.

Posted Jun 25, 2026 - 00:08 CEST

Update

Outscale has reported improvements on this region.

We are waiting for further confirmation before switching our instances back from DRP mode to production. We will keep you informed of any progress.

You can follow Outscale's incident status here: https://status.outscale.com

Thank you for your continued patience. We will provide a new update as soon as the situation evolves.

Posted Jun 24, 2026 - 23:47 CEST

Update

We still have no new information from Outscale. The incident remains ongoing on both zones.

Our disaster recovery procedures (DRP) remain fully active. Our teams are continuing to monitor the situation.

You can follow Outscale's incident status here: https://status.outscale.com

We will share a new update as soon as we hear from them. Thank you for your continued patience.

Posted Jun 24, 2026 - 23:22 CEST

Update

We still have no new information from Outscale.

Our disaster recovery procedures (DRP) remain fully active. Our teams are on standby and monitoring the situation continuously.

You can follow Outscale's incident status here: https://status.outscale.com

We will share a new update as soon as we hear from them. Thank you for your continued patience.

Posted Jun 24, 2026 - 22:58 CEST

Update

We still have no new information from our infrastructure provider, Outscale.

Our disaster recovery procedures (DRP) remain active on both zones. Our teams are continuing to monitor the situation closely.

You can follow Outscale's incident status here: https://status.outscale.com

We will share a new update as soon as we have more information. Thank you for your continued patience.

Posted Jun 24, 2026 - 22:30 CEST

Update

We currently have no update from our infrastructure provider, Outscale, regarding the ongoing incidents on both the SecNumCloud and eu-west-2 regions. No communication has been received at this time.

Our disaster recovery procedures (DRP) remain active on both zones while we await their response.

You can follow Outscale's incident status here: https://status.outscale.com

We will share a new update as soon as we have more information. Thank you for your continued patience.

Posted Jun 24, 2026 - 22:09 CEST

Update

A new incident has occurred on our SecNumCloud zone. The issue appears to originate from our infrastructure provider, Outscale. We are awaiting their response and analysis.

Our disaster recovery procedures (DRP) are being activated on this zone as well.

We will share an update as soon as we have more information. Thank you for your patience.

Posted Jun 24, 2026 - 21:47 CEST

Investigating

We are currently investigating this issue.

Posted Jun 24, 2026 - 21:43 CEST

This incident affected: LockSelf Cloud Privé - Région SecNumCloud.